Responsible Gaming
Gambling Should Be Entertainment
At Playamo, we believe that online gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Gambling involves risk, and there is always a chance you could lose money. Never gamble with money you cannot afford to lose, and always set limits before you play.
Age Verification
In Australia, you must be at least 18 years of age or the legal gambling age in your state or territory to use Playamo. We take responsible gaming seriously and require all players to verify their age during registration. If you are under the legal age, please do not attempt to create an account.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in yourself or someone else, it may indicate problem gambling. Please seek help immediately:
- ☐ Chasing losses by gambling more money to recover what you've lost
- ☐ Gambling with increasing amounts of money to achieve the same excitement
- ☐ Hiding gambling activity from family, friends, or partners
- ☐ Spending more time or money on gambling than intended
- ☐ Feeling anxious or irritable when trying to reduce gambling
- ☐ Using gambling to escape problems or negative emotions
- ☐ Borrowing money or going into debt to fund gambling
- ☐ Neglecting work, family, or personal responsibilities due to gambling
- ☐ Lying about the amount of time or money spent gambling
- ☐ Experiencing financial difficulties caused by gambling
Self-Help Tools & Responsible Gaming Features
Playamo provides several tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session or over a period of time
- Reality Checks: Enable reminders that pop up at regular intervals to inform you how long you have been playing and how much you have wagered
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from your account
- Account Closure: Permanently close your account if you decide to stop gambling
To access these tools, log into your Playamo account and visit the Responsible Gaming settings in your account preferences.
Support Organizations & Help Services
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online — Free counselling and support services for problem gambling in Australia
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare — Confidential support for problem gambling
www.gamcare.org.uk
Phone: 0808 8020 133 (free) - GamStop — National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council — Resources and support for problem gambling across Canada
www.responsiblegambling.org
United States
- National Council on Problem Gambling — Confidential helpline and support services
www.ncpgambling.org
Phone: 1-800-522-4700 (free)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — German health education centre for problem gambling support
www.bzga.de
If You Have a Problem, Seek Help Today
Problem gambling is a serious issue, but it is treatable. If you believe you or someone you know has a gambling problem, please reach out for help immediately. There is no shame in seeking support, and professional help is available and confidential.
Contact one of the support organisations listed above, speak to your doctor, or call a gambling helpline in your country. You are not alone, and help is available 24/7.
This Responsible Gaming information is provided for educational purposes. Playamo is committed to promoting safe and responsible gambling. For more information about our responsible gaming policies, please visit our full Terms and Conditions or contact our customer support team.